Staffing Class 12 MCQ Business Studies includes Multiple choice questions on Staffing Process, Staffing Concept and Introduction, Recruitment Process, Selection Process and Training and development. Answers to MCQs on Staffing Class 12 Business Studies CBSE are available after clicking on the answer.
| Category | Business Studies Class 12 MCQs |
| Subject | Business Studies |
| Chapter | Staffing Class 12 MCQ |
Staffing Class 12 MCQ
Topic 1 – Staffing Process
1. Anu was selected by a business process outsourcing [BPO] unit by virtue of being extrovert and well versed in English speaking, she also possessed good academic qualifications and aptitude for learning. However, Anu was Selected only on the basis of the above skills, But the job required some other skills also. To make her the right person for the role, what steps should be carried out by the organization in order to make her a potential and efficient employee.
(a) Training and development
(b) On-boarding
(c) Providing her access to the required course
(d) both a and c
Answer
Answer: (d) both a and c
2. Estimating the manpower requirements focuses on appointment of employees both in ________ and ________.
(a) Quality and Quantity
(b) Educational qualification and analysis
(c) Skills and experience
(d) None of these
Answer
Answer: (a) Quality and Quantity
3. Workload analysis helps in assessing –
(a) Employees required in terms of quality
(b) Employees required in terms of quantity
(c) Organisational objectives
(d) Both a and b
Answer
Answer: (d) Both a and b
4. A process of searching for prospective employees and stimulating them to apply for jobs in an organization.
(a) Selection
(b) Recruitment
(c) Placement
(d) On-boarding
Answer
Answer: (b) Recruitment
5. Which of the among given is the correct sequence in the staffing process-
(a) placement and orientation, selection, recruitment, training and development, performance appraisal, promotion and career planning, compensation
(b) Recruitment, placement and orientation, selection, performance appraisal, training and development, promotion and career planning, compensation
(c) Recruitment, selection, training and development, placement and orientation, performance appraisal, promotion and career planning, compensation
(d) Recruitment, selection, placement and orientation, training and development, performance appraisal, promotion and career planning, compensation
Answer
Answer:(d) Recruitment, selection, placement and orientation, training and development, performance appraisal, promotion and career planning, compensation
6. More play, less work signifies-
(a) Understaffing
(b) Overstaffing
(c) Friendly environment
(d) Optimum staffing
Answer
Answer: (b) Overstaffing
7. Which among the following is a function in performance appraisal?
(a) evaluating an employee’s current against predetermined standards
(b) Defining the job
(c) Appraising performance and providing feedback
(d) All of the above
Answer
Answer: (d) All of the above
8. which among the following is an activity designed in order to serve the long-term interests of the employees in an organization-
(a) Promotion
(b) Training and development
(c) Compensation
(d) Both A and c
Answer
Answer: (d) Both A and c
9. Which of the following types of compensation is not a direct compensation?
(a) Wages
(b) Salaries
(c) Commission
(d)Training
Answer
Answer: (d)Training
10. the main purpose of selection is-
(a) to select board members
(b) to select recruiters
(c) To attract candidates
(d) To select most suitable candidate
Answer
Answer: (d) To select the most suitable candidate
11. The selection of a candidate is done after-
(a) Placement
(b) Recruitment
(c) Training
(d) Orientation
Answer
Answer: (b) Recruitment
12. _______ is the process of learning and growth-
(a) Training
(b) Development
(c) Recruitment
(d) Both A and B
Answer
Answer: (d) Both A and B
13. It is a career-oriented process-
(a) Selection
(b) Compensation
(c) Development
(d) Recruitment
Answer
Answer: (c) Development
Topic 2 – Staffing Concept and Introduction – Staffing Class 12 MCQ
1. After planning and selection of the organization structure, what is the next step in the management process?
(a) Directing
(b) Controlling
(c) Staffing
(d) Coordination
Answer
Answer: (c) Staffing
2. Ajay opened a new enterprise on 1st April 2020 for dealing goods in raw materials for small businesses with a capital of Rs 1,00,000. He was the only member working in the enterprise performing all functions solely. He carried out the necessary management processes such as planning and organising but faced some problems in his business due to working alone on all functions. Keeping in mind the above facts, what would you suggest Ajay to carry out as the next step?
(a) Partnership with another person
(b) Directing
(c) Training and Development
(d) Staffing
Answer
Answer: (d) Staffing
3. Staffing is a –
(a) Long-term process
(b) Continuous process
(c) Short-term process
(d) Daily process
Answer
Answer: (b) Continuous process
4. Staffing needs may arise because of –
(a) Expansion needs
(b) Existing employees leaving the organisation
(c) Optimum utilization of resources
(d) All of the above
Answer
Answer: (d) All of the above
5. Which among the following is not a benefit of staffing to the organisation-
(a) Improves job satisfaction and morale of employees through objective assessment and fair reward for their contribution
(b) Providing for social security and welfare of the employees
(c) Ensures the continuous survival and growth of the enterprise
(d) Helps to ensure optimum utilization of human resources
Answer
Answer: (b) Providing for social security and welfare of the employees
6. What might be the results if the staffing function is not carried out efficiently-
(a) Minimum wastage
(b) Wastage of efforts
(c) Poor quality products
(d) Both (b) and ( c)
Answer
Answer: (d) Both (b) and ( c)
7. Staffing is closely linked to which other managerial function?
(a) Organising
(b) Planning
(c) Directing
(d) Controlling
Answer
Answer: (a) Organising
8. Staffing is a ________ function-
(a) top level function
(b) Planning function
(c) Budget function
(d) Managerial function
Answer
Answer: (d) Managerial function
9. Read the following statements of Assertion(A) and Reason(R) and choose the correct alternative:
Assertion(A) – The task of staffing involves manning the organisational structure.
Reason(R) – It involves not only the requirements, but also the subsequent growth of individuals within the company.
(a) Both A and R are correct
(b) A is correct R is incorrect
(c) Both A and R are correct and R is the correct explanation of R
(d) Both A and R are correct and R is not the correct explanation of R
Answer
Answer: (d) Both A and R are correct and R is not the correct explanation of R
10. Read the following statements of Assertion(A) and Reason(R) and choose the correct alternative:
Assertion(A) -Through succession planning for managers, staffing ensures the enterprise’s continued growth and survival.
Reason(R) -.The role of staffing allows the manager to determine how many people are needed and what qualifications and experience they should have.
(a) Both A and R are correct
(b) A is correct R is incorrect
(c) Both A and R are correct and R is the correct explanation of R
(d) Both A and R are correct and R is not the correct explanation of R
Answer
Answer: (c) Both A and R are correct and R is the correct explanation of R
Topic 3 – Recruitment Process – Staffing Class 12 MCQ
1.“It has been defined as the process of searching for prospective employees and stimulating them to apply for jobs in an organization”. Which process is being referred to in the above lines?
(a) Recruitment
(b) Selection of a potential candidate
(c) Advertising
(d) Organising
Answer
Answer: (a) Recruitment
2. Which among the following is a form of advertising that is used by organisations to conduct the recruitment process?
(a) Newspapers
(b) Campus interviews
(c) Professional publication
(d) All of the above
Answer
Answer: (d) All of the above
3. Which among the following is not an activity involved in the process of recruitment?
(a) Identification of the different sources of labour supply
(b) Inviting applications from the prospective candidates for the vacancies
(c) Choosing the most suitable sources
(d) Performance appraisal of an employee
Answer
Answer: (d) Performance appraisal of an employee
4. _________ involves shifting of an employee from one job to another, one department to another or from one shift to another, without a substantive change in the responsibilities and status of the employee-
(a) Promotion
(b) Transfers
(c) Job appraisal
(d) All of the above
Answer
Answer: (b) Transfers
5. Transfer is a __________ of employees.
(a) Horizontal movement
(b) Promotion
(c) Vertical movement
(d) Both a and c
Answer
Answer: (a) Horizontal movement
6. Which among the following is an internal source of recruitment-
(a) Transfer
(b) Direct Recruitment
(c) Web publishing
(d) Placement agencies and manpower consultants
Answer
Answer: (a) Transfer
7. Which one of the following is not a merit of internal recruitment?
(a) Cheaper and economical
(b) Simplified and reliable process
(c) Makes employees lethargic
(d) Fills shortage of staff internally
Answer
Answer: (c) Makes employees lethargic
8. Arrange the following stages of staffing in the correct sequence-
I. performance appraisal
II. Recruitment
III. Transfer
IV. Selection
V. Induction and orientation
(a) (II), (I), (IV), (V), (III)
(b) (II), (IV), (V), (I), (III)
(c) (IV), (II), (V), (III), (I)
(d) (I), (II), (IV), (V), (III)
Answer
Answer: (b) (II), (IV), (V), (I), (III)
9. Mayank & Co. is a firm dealing in goods and raw materials. The company has various vacant positions within the organization and is in need for recruitment. The company decided to fill these positions by methods such as transfers and promotions. By doing this they realized that the existing employees had become lethargic and didn’t do their work as efficiently as they did it before. From the above instance identify the limitations stated of internal source of recruitment-
(a) The employees become lethargic if they are sure of time bound promotions
(b) Spirit of competition among the employees is hampered
(c) Frequent transfers of employees reduce the productivity
(d) Both a and c
Answer
Answer: (d) Both a and c
10. These are run by the government and are a good source of recruitment for unskilled and skilled operative jobs. Which type of recruitment is this?
(a) Casual Callers
(b) Promotions
(c) Manpower consultants
(d) Employment Exchange
Answer
Answer: (d) Employment Exchange
Staffing Class 12 Multiple Choice Questions with Answers
11. “They maintain a data bank of persons with different qualifications and skills and even advertise the jobs on behalf of their clients to recruit right type of personnel.” What are these agencies called?
(a) Campus Recruitment
(b) Labour Contractors
(c) Placement Agencies
(d) Web publishing
Answer
Answer: (c) Placement Agencies
12. “By using external sources of recruitment, the management can attract qualified and trained people to apply for vacant jobs in the organisation”. Which merit of external recruitment is being referred to here?
(a) Fresh talent
(b) Wider talent
(c) Competitive spirit
(d) Qualified personnel
Answer
Answer: (d) Qualified personnel
13. Which among the following is not a merit of external recruitment-
(a) Introduction of fresh talent
(b) Filling jobs gets cheaper
(c) Qualified Personnel
(d) Compliance with reservation policy becomes easy
Answer
Answer: (b) Filling jobs gets cheaper
14. Which of the following is not a source of external recruitment-
(a) Campus selection
(b) Internal advertisement
(c) Consultancy
(d) Walk- in
Answer
Answer: (b) Internal advertisement
15. Transfer is ___________ source promotion.
(a) Suitable
(b) Internal
(c) Higher
(d) External
Answer
Answer: (b) Internal
16. Web publishing is a __________ source recruitment.
(a) Internal
(b) Modern
(c) External
(d) Fresh
Answer
Answer:(c) External
17. Select the option which is not a limitation of external recruitment-
(a) Costly process
(b) Lengthy process
(c) Dissatisfaction among existing staff
(d) Reduced induction of fresh talent
Answer
Answer: (d) Reduced induction of fresh talent
18. Read the following statements of Assertion(A) and Reason(R) and choose the correct alternative:
Assertion(A) -An internal source of recruiting is advertisement.
Reason(R) -Advertising provides the hiring manager with a larger pool of candidates from which to choose.
(a) Both A and R are correct
(b) A is correct R is incorrect
(c) Both A and R are correct and R is the correct explanation of R
(d) Both A and R are correct and R is not the correct explanation of R
Answer
Answer: (b) A is correct R is incorrect
Topic 4 – Selection process – Staffing Class 12 MCQ –
1._____________ can be defined as the process of choosing the right person for the right job.
(a) Selection
(b) Recruitment
(c) Placement
(d) Induction
Answer
Answer: (a) Selection
2.This stage of the staffing process requires a series of employment tests and interviews. What is this stage called?
(a) Recruitment
(b) Selection
(c) Employment interview
(d) Orientation
Answer
Answer: (b) Selection
3. This test in conducted to know the pattern of interest or interest or involvement of a person-
(a) Trade tests
(b) Aptiude tests
(c) Personality test
(d) Interest test
Answer
Answer: (d) Interest test
4. These help an organisation to know about the pattern of interests, potential of learning new skills, existing skills in an individual. What are these tests called?
(a) Selection tests
(b) Training and development methods
(c) Recruitment sources
(d) All of the above
Answer
Answer: (a) Selection tests
5. Mayank was shortlisted by an agency for the selection process. In his selection process he was made take some important tests for his selection. In these tests the agency was able to measure his potential for learning new skills and his reactions towards emotions and maturity. From the above case state which of the two selection test did Mayank attempt in order to clear his selection process-
(a) Interests test, aptitude test
(b) Trade test, personality test
(c) Personality test, aptitude test
(d) Intelligence test, interest test
Answer
Answer: (c) Personality test, aptitude test
6. _______ is a selection to judge the coordination between eyes and hand-
(a) Personality test
(b) Intelligence test
(c) Psychomotor test
(d) Both b and c
Answer
Answer: (c) Psychomotor test
7. This document includes some important details about job title, responsibilities, duties, etc.which is offered to the employee after being selected-
(a) Job offer
(b) Employment interview
(c) Job description
(d) Contract of employment
Answer
Answer: (d) Contract of employment
8. The main purpose of selection is –
(a) To select board member
(b) To select recruiters
(c) To attract more candidates
(d) To select most suitable candidate
Answer
Answer: (d) To select most suitable candidate
9. Selection is done after the –
(a) Starting a new enterprise
(b) Searching for qualified personnel
(c) Recruitment
(d) Training
Answer
Answer: (c) Recruitment
10. Which among the following tests is not a part of the selection tests-
(a) Personality test
(b) Trade test
(c) Interest test
(d) Medical test
Answer
Answer: (d) Medical test
11. Read the following statements of Assertion(A) and Reason(R) and choose the correct alternative:
Assertion(A) – Trade tests are used to determine a person’s pattern of interests or engagement.
Reason(R) – A selection test is a method of attempting to quantify certain attributes of a person.
(a) Both A and R are correct
(b) A is correct R is incorrect
(c) Both A and R are correct and R is the correct explanation of R
(d) Both A and R are correct and R is not the correct explanation of R
Answer
Answer: (c) Both A and R are correct and R is the correct explanation of R
Topic 5 – Training and development
1. Training is a process by which __________ of employees is increased-
(a) Knowledge
(b) Aptitude
(c) Skills and learning
(d) All of the above
Answer
Answer: (d) All of the above
2. Which method of training is concerned with famliarising the new employee to the organisation?
(a) Job rotation
(b) Induction training
(c) Coaching
(d) Apprenticeship training
Answer
Answer: (b) Induction training
3. Lectures and conferences are a method of –
(a) Training
(b) Development
(c) Recruitment
(d) Selection
Answer
Answer: (a) Training
4. Development of an employee is concerned with –
(a) Personality
(b) Maturity
(c) Learning ability
(d) Both a and b
Answer
Answer: (d) Both a and b
5. The training technique which doubles the actual work environment is-
(a) Computer modelling
(b) Internship
(c) Vestibule training
(d) Programmed instructions
Answer
Answer: (c) Vestibule training
Staffing Class 12 MCQ
6. This type of training involves working with their superiors along with learning-
(a) Apprenticeship training
(b) Job rotation
(c) Induction training
(d) Coaching
Answer
Answer: (a) Apprenticeship training
7. Which among the following helps to improve the aptitude of an employee-
(a) Education
(b) Development
(c) Screening
(d) Training
Answer
Answer: (b) Development
8. Training and _____ helps both the organisation and the employee-
(a) Development
(b) Selection tests
(c) Training
(d) Both a and c
Answer
Answer: (a) Development
9. Which merit from the below listed merits is not associated with benefits of training and development to the organisation-
(a) Reduces absenteeism and employee turnover
(b) Increases profits
(c) Better career opportunity
(d) Saves efforts and money
Answer
Answer: (c) Better career opportunity
10. The following process helps an organisation in obtaining effective response to fast changing environment both technological and economic-
(a) Training and development
(b) Recruitment
(c) Staffing
(d) All of the above
Answer
Answer: (d) All of the above
11. Somya is a new employee in a company working as a human resource manager. She passed all the stages of recruitment and selection with good remarks and performance. However, the management decides to engage her in some training programmes for a better result. Choose the merit which Somya is likely to gain from such an opportunity-
(a) Better career and more earning
(b) Saving money and efforts
(c) Less work, more play
(d) Equipping the manager
Answer
Answer: (a) Better career and more earning
12. Development is an –
(a) On-going process
(b) Short-term process
(c) Long-term process
(d) None of these
Answer
Answer: (a) On-going process
13. Which among the following processes is a much broader concept in terms of scope-
(a) Education
(b) Training
(c) Literate
(d) Learning
Answer
Answer: (a) Education
14. In some organisations the term ______ and _________ are used instead of training and development-
(a) Education and training
(b) Training and learning
(c) Learning and development
(d) Education and development
Answer
Answer: (c) Learning and development
15.Which among the following is an on-the-job training method-
(a) Lectures and conferences
(b) Case studies
(c) Vestibule training
(d) None of these
Answer
Answer: (d) None of these
16. Which of the following is not an off the job training method-
(a) Filming
(b) Apprenticeship training
(c) Lectures and conferences
(d) Computer modelling
Answer
Answer: (b) Apprenticeship training
17. Manik got selected for the job he had applied for the position of a graphic design intern. He carried out the given tasks along with his regular studies and worked closely with the managers gaining practical knowledge and skills. Which type of training is Manik involved in here-
(a) On the job training method
(b) Orientation
(c) Off the job training method
(d) Both a and c
Answer
Answer: (a) On the job training method
18. Development is –
(a) A process or learning and growth
(b) Enables overall growth of employees
(c) Job oriented process
(d) Both a and b
Answer
Answer: (d) Both a and b
19. Training is not a –
(a) Career-oriented process
(b) Job oriented process
(c) Process of increasing knowledge
(d) Process of increasing skills
Answer
Answer: (a) Career-oriented process
Term 2 – MCQs Business Studies Class 12